Beyond Homeloans

Interview stage...

• Broker collects information and discusses plans
• Broker presents options
• Customer signs application forms
• Customer gathers together necessary documents
• Broker compiles and submits application

Pre-approval stage...

• Lender conditionally approves application
• Lender orders valuation
• Broker liaises with customer to satisfy lender's conditions
• Broker provides extra documents to lender
• Lender obtains Lender’s Mortgage Insurer (LMI) approval if necessary
• Broker tracks progress with lender and reports back to customer

Approval stage..

• Lender unconditionally approves application
• Broker sends copies of approval notice to customer and customer's solicitor (if applicable)
• If refinancing, broker assists customer to advise existing lender to start discharging loan

Documentation stage...

• Lender prepares mortgage documentation and mails it to customer
• Customer signs documents with an authorised witness (i.e. Justice of the Peace)
• Customer posts completed documents back to lender (or lender's solicitor)

Settlement stage...

• Lender receives and “certifies” completed documents
• Customer's solicitor (or existing lender in refinance cases) liaises with lender's solicitor to book settlement
• Lender attends settlement
• Broker remains a point of contact for questions and further assistance with the loan